Last updated: 11 July 2026
Privacy Policy
This page is maintained by MyReno Penang to explain how we handle personal data you share with us. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA).
1. Who we are
MyReno Penang, operating from 29C-3A-17, The Maritime Plaza, Lebuh Sungai Pinang 2, 11600 George Town, Pulau Pinang, Malaysia. Contact: myrenopenang@gmail.com · +60 17-402 9049.
2. What we collect
- Contact details you provide (name, phone, email, WhatsApp number).
- Property details you share (address, unit size, renovation intent).
- Figures you enter into our ROI calculator and rental strategy quiz.
- Standard web analytics (pages viewed, device type, referrer) via Google Analytics.
3. How we use it
- To respond to your enquiry and prepare a quotation.
- To arrange a site visit or consultation.
- To send project updates and, occasionally, service information you can opt out of at any time.
- To improve this website.
4. Who we share it with
We do not sell your data. We may share it with our sister brands (MyRoom, MyLoft, MyBnB, The Homestay Helper) only when you request rental or property management services from them, and with trusted contractors when a project requires it. Analytics data is processed by Google (Google Analytics).
5. How long we keep it
Enquiry data is kept for up to 3 years so we can follow up on quotations and support past clients. You can request deletion earlier at any time.
6. Your rights under PDPA
You may request access to, correction of, or deletion of your personal data, and withdraw consent to marketing communications, by emailing myrenopenang@gmail.com. We will respond within 21 days.
7. Cookies
This site uses functional cookies (to remember dismissed banners) and Google Analytics cookies. You can disable cookies in your browser settings without affecting core site functionality.
8. Changes
We may update this policy. The "Last updated" date at the top reflects the most recent revision.
See also our Terms of Service.